Report a lost, missing, or stolen card by calling :
Debit Card
|
Credit Card
|
888-297-3416
|
800-325-3678 |
What to do when your card is lost or stolen.
Debit Card:
- Please call us immediately at 888-297-3416.
- Turn your Debit Card off in Card Management on your FNBOnline App
- If your FNB Mastercard Debit Card is lost or stolen, it is very important that you report it to us as soon as possible.
- If it has been stolen, we strongly recommend you also file a police report. If you do not report your lost or stolen card within a reasonable time, you could be liable for fraudulent charges.
- We will automatically issue you a card with a new number after your case is processed by our Operations department. There is a $5.00 fee for replacement cards.
- Your replacement card may take 7-14 days to arrive.
Credit Card:
- Please call us immediately at 800-325-3678.
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