If your MasterCard Debit Card or your Jeanie ATM card is lost or stolen, it is very important that you report it to us as soon as possible. If it has been stolen, we strongly recommend you also file a police report.
If you do not report your lost or stolen card within a reasonable time, you could be liable for fraudulent charges.
A new card is not automatically issued to you. You must either visit your local branch and complete a card application or contact them by phone and request one. There is a $5.00 fee for replacement cards.
During business hours
Please call your local branch or our toll free number at 888-277-6506, option 1.
After business hours
FNB MasterCard Debit Card / Jeanie ATM Card
To report an FNB ATM or Debit card as lost or stolen please call MasterCard Lost / Stolen Card Division at 800-528-2273 and follow the instructions. MasterCard will flag your card as lost or stolen. They will send a report to First National Bank with this information for our records.
FNB Visa or MasterCard Credit Card
To report an FNB Visa or MasterCard Credit Card as lost or stolen please call 866-604-0381 and follow the instructions.