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Browser Support

Browser Support Policy



FNBOnline Banking

FNB is committed to making the FNBOnline Banking portal/ App accessible and consistent across supported browsers.

To maximize our ability to successfully support our customers' needs, FNB uses statistical data from web visitors and registered users, rather than generic industry data, to identify the browsers used by our target audience. We regularly review this data to determine which browsers are eligible for support.

Additionally, to safeguard customer data, only browsers which receive security updates from the browser manufacturer are considered for support. As new versions of browsers are released, your FNBOnline Banking portal access will deprecate support for older versions.  We have implemented this policy to ensure that we can provide an excellent experience to a wide user base.

 Below are the details for each supported browser.


Effective November 1, 2021 our mobile applications will no longer support iOS versions 13.0 and under.
 
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Effective November 1, 2021 our mobile applications will no longer support Android versions 6.0 and under.
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Microsoft Edge will be supported at the latest version only. The FNBOnline Banking may deny access to older Microsoft Edge versions 60 days after a new version is released.
The legacy version of Microsoft Edge now has an official end-of-life date from Microsoft.
Chrome should automatically update and major updates are released approximately every 12 weeks. If Chrome is two versions older than the current stable channel version, the FNBOnline Banking  may deny it access.
Safari currently only sees major upgrades during the Fall. Approximately 60 days after a new version is released, the FNBOnline Banking  may deny older versions access. However this change requires that the new Safari version is available on both macOS and iOS devic
Firefox should automatically update. If Firefox is two versions older than the current stable channel version, the FNBOnline Banking  may deny it access.