Ampre FAQs

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General

... Ampre is a program that links offers from merchants directly to your debit card, giving you cash back to your account.

You earn cash back to your card simply by using your debit card at participating Ampre merchants. Simply create your account to sign up for notifications, view the participating merchants, and the amount of cash back you have earned with Ampre.

... You are automatically enrolled in the Ampre program with your debit card and it's FREE to start saving with Ampre.


... You are automatically enrolled in Ampre. Visit myampre.com/fnb-bank.com/ and select Create an Account or Sign In if you have already created a username and password.

To create an account, you must have the card number of your debit card.

... Customer service is available 24/7/365 ‐ simply select the Email option under the "Need Help?" slide out or call 877.272.7445 and your questions will be answered directly by a dedicated Ampre customer service representative.


Cash back

... All Ampre merchants offer a % cash back reward on your qualifying purchase.

However, merchants may also have additional rewards that they offer for traveling out of your way, visiting at one of their slower times, or making several purchases. You will earn cash back for all offers you are eligible for, up to the maximum percentage set by a merchant. To determine qualifying purchases and the specific cash back awarded, please review the offer details for each participating merchant listed on the Ampre website at myampre.com/fnb-bank.com/

... No, the more you shop ‐ the more you can earn!

Please refer to the retailer offer page for complete information regarding eligible purchases for each retailer.

... You earn cash back based on the dollars you spend at participating merchants using your debit rewards card.

In order to earn cash back from an Ampre merchant, you must sign for your purchases (PIN purchases are not subject for credit). Each merchant may have a different offer, so please check back frequently for updated information.

... You will receive your cash back to your account typically within one week after the qualified transaction has been processed and a statement credit will be automatically issued to your debit card.

You can update the primary card on your account anytime by visiting your profile. You can view your rewards earned on the My Savings page.

... If any part of a qualifying transaction is returned to the retailer or is not completed, your cash back for that transaction may be reduced or removed from your Ampre debit card account.

Please check each retailer's policy for returns.

Sign in to your Ampre account.

Select the My Savings page to view all of the Ampre offers you have earned.


Merchants

... You can browse the Ampre merchants by logging on to the website and selecting the View Offers link.

... You do not have to tell the merchant. The merchant's system will automatically recognize if your debit card is enrolled when you swipe and sign to make your purchase.

There are no hoops to jump through to get your cash back rewards, simply use your card at participating merchants.

... The Ampre available merchants and offers may change at any time, however new retailers are continuously added so be sure to visit myampre.com/fnb-bank to view all participating retailers and merchants.