Customer Security Awareness
Monthly Security Topics
Your Security Is Our Top Priority
- Ongoing Security Assessments First National Bank takes great pride in being safe and secure and we conduct ongoing testing and verification of our critical systems to proactively identify and resolve security threats or vulnerabilities.
- Ongoing Employee Training First National Bank provides and requires ongoing mandatory training for its employees and financial representatives on information security best practices, security policies, procedures and event handling.
What You Can Do To Make Your Online Experience Secure
The following are some ways you can protect yourself and your accounts:
Surfing and Shopping Online
- Make sure that your internet browser of choice is updated on a regular basis.
Secure Your Computer
- Install appropriate anti-spyware and anti-virus protection software on your computer. This software will detect and remove known viruses and spyware that can steal personal information.
- Install a personal firewall to help prevent unauthorized access to your computer.
- Keep your operating system and software up-to-date by installing recommended patches and updates regularly.
- Never leave your computer unattended for someone else to gain access.
Safeguard Your Personal Information
- Personal Information includes things such as Social Security numbers, account numbers, and driver’s license numbers.
- Never share your online banking username and/or password with anyone.
- Never share your ATM card and PIN with anyone.
- Never provide your Social Security number to anyone unless you have initiated the request.
- Never use birth dates, Social Security numbers, phone numbers or account numbers for passwords.
- Never answer emails asking you to verify account numbers or passwords.
- Use unique passwords for any site that contains sensitive information and change passwords regularly.
- Always ‘logout’ and close your browser when you have completed your Internet Banking session.
Reminder: An FNB representative will never ask you for your username, password or personal PIN.
FNB would like to encourage you to stay informed on the latest cyber-security threats by accessing any of the following online resources:
- The National Cyber Security Alliance’s (NCSA)
- Learn about Mobile Security
- Homeland Security discusses Cybersecurity
- Attorney General Consumer Fact Sheets
Who To Contact
To report suspicious activity on any of your FNB accounts, please contact Customer Service.