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FNBOnline Mobile Security Guidelines and Recommendations | Print |

FNBOnline Mobile-Security Guidelines and Recommendations

FNBOnline Mobile is a mobile banking solution that enables FNBOnline customers to use their mobile device to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and recent transaction history, view account alerts, initiate account transfers between their FNB accounts and pay bills. FNBOnline Mobile supports all account types including checking, savings, CDs, and loans. Please review the important information below for suggestions on making your device as secure as possible.

*There is no additional fee from First National Bank. Connectivity and usage rates may apply. Contact your wireless service provider for more details.

Protect Your Mobile Device

Mobile devices are small and lightweight, easy to carry with you and also easy to misplace and lose. Here are some good practices you can use with any mobile device to better secure the device.

Secure your device

arrow Create a strong password for your mobile device that is easy to remember, but hard to guess.
arrow Use your device's auto-lock feature. We recommend you set your auto-lock to take effect 5 minutes after your last activity.
arrow Antivirus is now available for mobile devices. Avast! and Lookout are examples of two free antivirus apps that you may want to check out. First National Bank does not warrant either of these products.
arrow Don't share your device with others. Since you can't set separate passwords on your mobile device, like you can when logging into computers, it is best not to share your device with anyone.

Back up and protect your data

arrow Back up your data regularly. We recommend syncing your mobile device with your computer or backing up your information to the cloud.
arrow Delete any text messages or emails that contain sensitive information. We recommend that you never disclose sensitive, personal information about yourself via a text message or email. Sensitive personal information can include your driver's license number, social security number, password, and account numbers. FNB will never ask for this information in a text or email.
arrow Mobile device companies regularly provide updates to the mobile device operating system which include security patches. Check with your device manufacturer for information on how to get the most recent updates.

Download secure applications

arrow Be cautious about what applications you download. Prior to installing a new app, check the ratings and comments to be aware of what the app does and what information it may access on your mobile device.
arrow Be aware that malware (viruses and trojans) and fraudulent applications exist. Only download mobile applications from authorized application stores like the Apple App Store or Google Play.

If you lose your mobile device

arrow If you lose your mobile device, report the loss immediately to your carrier (if you've lost a cell phone).
arrow If you believe your device has been lost or stolen, immediately go online and change passwords for financial and personal accounts to prevent any identity theft or fraud.

Apple and Android
Two very popular mobile offerings are from Apple and Android. Below are some specific tips to help you with these devices.


arrow Set up "Find my iPhone" to help you locate your phone if it gets lost and to remotely wipe information from the iPhone.
arrow Only connect to networks you trust. To ensure you don't randomly connect to available Wi-Fi networks, set the "Ask to Join Networks" function.
arrow For applications that contain sensitive data, set a separate passcode (different than any others you are using) for each application.
arrow Only download applications from the Apple App Store.
arrow Apple provides updates to the operating system which may contain security patches. To receive the latest updates, connect to iTunes. If you are running iOS5 or greater, you can receive these updates over the air by using Settings/General/Software Updates.
arrow For more information about how to protect your Apple device, visit the Apple security page.


arrow Turn off the "Visible Passwords" feature to keep your password from displaying on the screen so others can't easily learn your password.
arrow Turn off "Wi-Fi" when you are not connecting to a wireless network to ensure you don't inadvertently connect to a wireless network.
arrow We recommend you only download applications from trusted app stores such as Google Play.
arrow Google provides updates to the Android operating system which may contain security patches.
arrow For more information about how to protect your Android, visit the Android security page.