FNBOnline Mobile Text - Frequently Asked Questions
Q. Can I enroll for Mobile Text from my mobile device?
A. No, self-enrollment for Mobile Text must be completed on the traditional FNBOnline PC website. You can enroll thru the Options Tab > Mobile Settings > Text Mobile Settings
Q. I did not get a text to confirm my enrollment . How do I find the validation code to use to complete enrollment?
A. You can re-submit the enrollment again to redisplay the code and to verify your phone number that will receive the text. (Code is 89549)
Q. How do I get information for one specific account?
A. During the enrollment process you must designate a mobile short name for each enrolled account. This short name must be included in the text request to get account specific information.
All balances will be received if you text BAL
One specific account if you text BAL MY SVG
Q. How do I get more than the last four transactions that occurred?
A. At this time, only the last four transactions are available for Mobile Text. You will need to log into your FNBOnline account on your PC or thru FNBOnline Mobile Web to review other further transactions.
Q. I cannot remember the commands for Mobile Text.
A. The following messages are available for Mobile Text
<5-digit number> Security code texted to 89549 when enrolling or changing enrollment info
*Note: SMS messages are not case sensitive
Help Returns command references
Bal Returns balance for all enrolled accounts
Bal <mobile short name> Returns balance for specified account
Hist Returns last 4 transactions for all enrolled accounts
Hist <mobile short name> Returns last 4 transactions for specified account
Stop Disables enrollment for text mobile banking
Q. How do I un-enroll for Mobile Text?
A. Un-enrollment can be accomplished two ways. You can log in to your FNBOnline PC site and un-select the enroll option or you can text STOP to 89549.