FNBOnline

FNBOnline
First Time Users Guide

To access FNBOnline:

After you have received your FNBOnline ID and your FNBOnline PIN letters, start your Internet session and visit our website at www.fnb-bank.com

Click on ‘FNBOnline’ above Your "At Home" Bank on the main page
Click on ‘Log-On’ on the FNBOnline Info page
Enter your FNBOnline ID and your FNBOnline PIN
The first time you logon on, you will be prompted to change your PIN (Please see the
SECURITY section below for more information on your PIN)

If you have trouble logging on, please click on the ‘Test Browser’ button on the log in screen to verify that your browser is compatible and that it has the required level of security. An internet browser that can support SSL, 128-bit encryption is required. Microsoft Internet Explorer 5.0 or later should support this level of encryption.

SECURITY

The security of your information is very important to us. For your protection, this system has many safeguards and some of them are described below.

Your session will be timed out after 10 minutes of inactivity.
Your PIN will need to be changed every 90 days. You will automatically be prompted to change your PIN starting 14 days before the expiration date.
Your PIN needs to be 6 to 8 characters long, and it needs to contain at least 1 number and 1 letter.
The system will lock out your FNBOnline ID after the third unsuccessful logon attempt.
You will need to call the bank to have the ID unlocked.

It is always important to use a good, updated virus protection program to protect your computer system. We would advise against storing any PINs on your computer system. For more information to help protect your computer, please visit the ‘Security Tips’ section on our website at www.fnb-bank.com. Also, please be sure to read the ‘Logging Out’ section of this document for tips on exiting the system.

AFTER SIGNING ON TO FNBOnline,YOU WILL SEE THE FOLLOWING TABS:

ACCOUNTS
NETPAY (Optional)
OPTIONS

ACCOUNTS-This screen will list all your accounts that you have requested.

To see the detailed information on your accounts, click on the down arrow next to "Select Activity" for the account you want to inquire on. You can select "Transactions" to see the history on the account. Also, you can view the image of any paper item by clicking on the highlighted check number.

The ‘Transfer’ option will allow you to do a one time transfer between any of your FNB accounts. You can also set up ongoing transfers as well.

The ‘Statement’ option will appear when statements are created after the time your FNBOnline account is set up.

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NETPAY (Optional)

Payees-You need to set up who you are going to make a payment to under this tab by using the "Add Payee" function before trying to make a payment.

Add Payment-This is the tab you use to add payment information, such as the date and amount. The frequency of the payment is selected here as well. You have the option of a one-time payment, or you can set up the payment to process repeatedly.
Please make sure you put the account number of the bill in the ‘Memo’ field when sending a paper check.

NOTE-Paper items are processed very much like when you write a check. They are not deducted from your account balance until the Payee receives and processes the check. Electronic items will be deducted from your account balance on the day you specify for processing.

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OPTIONS

Sign On Options-You can change your 12 digit FNBOnline ID to something more personal.

Account-If you prefer to have your accounts listed in a different order, you can change the order here. Also, you can personalize the names of your accounts as well. Simply type in your preferred name for the account and click on the SUBMIT button before going to the next page.

Alerts-This section allows you to add alerts for many things. These alerts are highlighted when you first sign into FNBOnline. They are not email alerts. Please be sure to visit this area and set up some items!

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